Emotional Intelligence Assessments and Training
You want to feel good, be skilled at crisis management, lead effectively, and have great relationships that are as free of conflict as possible both in the workplace and in your personal life. Improving your Emotional Intelligence skill is the key to getting what you want and essential for your business leadership and personal life in today’s world.
At True Course, we support your growth with assessments and training from Genos International, a leading emotional intelligence resource provider with one of the widest ranges of emotional intelligence assessments on the market. Their reports and training programs are beautifully designed and easy to understand. Its work is “Game changing for business, Life changing for people.”
What is Emotional Intelligence?
Emotional Intelligence (EI) or emotional quotient (EQ) is a set of skills that help us better perceive, understand, and manage emotions in ourselves and others. Collectively they help us make intelligent responses to, and use of, emotions.
The Benefits of Emotional Intelligence Development
These skills are as important as your intellect, experience, and background in determining your success. Awareness of your emotions and those of the people around you and your ability to manage them in the moment has many benefits. The benefits of emotional intelligence development occur within and outside of the workplace. These benefits include:
- Improved people skills.
- Boosted career success.
- Improved sense of mental health and well-being.
- Increased relationship satisfaction.
- More effective stress management.
- Greater personal resilience.
- Increased empathy skill.
- Better management and adaptation to change.
- Support of healthier conflict.
The Genos model shown below comprises a set of emotionally intelligent workplace behavior competencies. Competencies represent skills and behaviors, based on underlying abilities and experiences, that are measurable and observable. The six emotionally intelligent competencies of the Genos model capture the skills and behaviors that manifest from emotional intelligence abilities. The Genos Model of Emotional Intelligence, including the six core skills is as follows:
Looking for a detailed over of behaviors? Click here to view the Genos Model Behaviors Overview.
Genos Products and Sample Reports
Key Features of the Assessments
- Interpretation of results is engaging and readily accessible with our beautifully presented reports.
- Benchmarked results provide a comparison with others self-assessed results and the report outlines the type of behaviors associated with being emotionally intelligent in the workplace.
- Raters provide free text responses for each competency assessed. These are captured in the Feedback Report and help participants understand raters feedback in more detail.
- A straightforward traffic light methodology highlights areas of potential strength and development.
- Housed in a modern, responsive, online survey system. Raters can complete on their phone, tablet, PC or Mac, anywhere and at any time. The simple and secure administration platform makes it easy to set up survey groups, monitor survey progress and download finished reports.
The Genos Emotionally Intelligent Workplace Behavior survey measures how well you demonstrate emotionally intelligent workplace behaviors in comparison to others. The better you demonstrate the behaviors measured, the more effective your relationships and work will be. They are supported by a wealth of peer-reviewed research and are accompanied by beautiful reports that provide accessible and practical development suggestions.
Emotional Intelligence Workplace Behavior Self Report
This individual assessment report presents how well an individual believes they demonstrate emotionally intelligent workplace behavior, and how important they believe it is to do so.
Contains: Self-Assessment Results
180° Emotional Intelligence Workplace Behavior Feedback Report
This report presents how well an individual demonstrates emotionally intelligent workplace behavior, how important it is to colleagues that they do so, and qualitative comments from raters.
Contains: Feedback from Colleagues
360° Emotional Intelligence Workplace Behavior Feedback Report
This report presents how well an individual demonstrates emotionally intelligent workplace behavior, how important it is to colleagues that they do so, and qualitative comments from raters. Participants may categorise groups of raters by manager, peer, and other.
Contains: Self-Assessment Results and Feedback from Multiple Rater Levels.
There is a direct link between the way people feel and the way they perform at work. This is one of the most robust and consistent findings in organizational research. In high performing organizations, people feel significantly more engaged, cared for, valued, proud, and motivated than those in low performing organizations. Conversely, in low performing organizations, people feel significantly more fearful, stressed, disempowered and uncertain.
Leadership is fundamentally about facilitating performance. Research has proven that a leader’s emotional intelligence is key to their capacity to facilitate emotions in others that drive high performance and employee engagement. This is more than just a moral compass; it’s also a recipe for success. Organizations with emotionally intelligent leaders achieve a critical level of sustainable competitive advantage: a high-performance culture and customer loyalty.
These reports provide you with insight into how important it is, to the people you work with, that you demonstrate emotionally intelligent leadership behaviors.
It also offers insight into how well you currently demonstrate emotionally intelligent leadership behavior to the people you work with. The assessments include a Development Tips Workbook – which consists of useful techniques for responding to the feedback and insights in this report and practical tips on how to improve the demonstration, and application of, emotionally intelligent leadership behavior.
Emotional Intelligence Leadership Self Report
This report presents the results of a self-assessment for an individual and that reflects how well they demonstrate certain leadership behaviors in the workplace.
Contains: self-assessment results.
180° Emotional Intelligence Leadership Feedback Report
This report presents the results of a leadership survey for an individual that reflects how well they are observed to demonstrate certain leadership behaviors in the workplace.
Contains: Feedback from Direct Reports
360° Emotional Intelligence Leadership Feedback Report
This report presents the results of a leadership survey for an individual and reflects how well they are observed to demonstrate certain leadership behaviors in the workplace. Feedback is gathered from a selection of raters in categories of manager, peer, and other.
Contains: Self-Assessment Results and Feedback from Multiple Rater Levels
Genos Emotional Intelligence Sales Self Report
The EI Sales Behavior Self Report presents how well an individual believes they demonstrate emotionally intelligent sales behavior, and how important they believe it is to do so.
Genos 180° Sales Assessment
180° EI Sales Behavior Feedback Report presents how well an individual demonstrates emotionally intelligent sales behavior, how important it is to colleagues that they do so, and qualitative comments from raters.
Contains: Feedback from Colleagues and Customers.
Genos 360° Sales Assessment
The 360° EI Sales Behavior Feedback Report presents how well an individual demonstrates emotionally intelligent sales behavior, how important it is to colleagues that they do so, and qualitative comments from raters. Customizable rater categories are used to suit the vernacular your people are familiar with, including customers.
Genos Emotional Intelligence Selection Report
The Genos Emotional Intelligence Selection Report is the best measure of how often a candidate demonstrates emotional intelligence in the workplace. The report allows hiring managers to utilize EI measures as an additional means to avoiding bad hires.
The Genos EI Enhancement Programs
Our programs transfer cutting-edge content, assessments, frameworks, and tools into practical behavioral change that endures and has impact. The programs present a holistic approach to development by improving both foundational and functional skills for the modern workplace. Most of the material can be applied within and outside of the workplace. That’s why we call them game-changing for business and life-changing for people. Genos can either deliver programs for you or train you in how to deliver them. All our programs come in Train-the-Trainer formats and are customizable. Our programs have been expertly designed, tested, and shown to deliver tangible improvements in business outcomes. Contact us to learn more.
- Virtual Leading with EI Seminar
- Leading with Emotional Intelligence program
- The Mindful leader
- The Emotionally Intelligent Leader
- The Resilient Leader
- The Engaging Leader
- Leading with Emotional Intelligence program Live