I am developing the curriculum and facilitating learning for the inaugural Customer Experience Academy of Alliance Bank of Central Texas in Waco. The Academy is a 12-month experience with the theme, “Innovating, Inspiring, Energizing Exceptional Customer Experience.” The initial results…
The breadth and depth of our offerings to organizations and individuals is always growing. We want to introduce you to opportunities for individuals and business we are now offering. To explore these more and how they can impact you or…
You’ve heard it. Two things are sure – death and taxes. I’ll add one more – change. Change is sure. There will be changes at work, at home, at church, in the state and the nation. Some changes you choose,…
I think there are about six keys to finishing well and without regret in life. Those keys involve growing clarity and determined action in light of Who you are (and not who someone else expects you to be). Live in…
Yes, whatever it is, you could do it yourself. “I do it myself ” is the expression of a normally developing two- or three-year-old, but, in some areas, do-it-yourself (DIY) is not always wise for developing adults. Yes, you could…
Happenings in your life, your behavior, and the behavior of others need an explanation that makes sense to us. Humans are hard-wired to seek an explanation for things and are constantly assembling beliefs about how the world works, the behavior…
“I just can’t think of anything I can compliment them for.” People, who say this, probably deserve a compliment for at least trying to think of something for which to compliment another person. Most of us don’t take that time.…
Does this kind of thing ever cross your mind? What? Another appointment? Another conversation? Another project? Another task? Another social engagement? Another problem to solve? Another call for commitment? No Room! How does a person get to the point of…
It’s the Thanksgiving season in the United States. We’ve not always had a seasonal approach to giving thanks. It’s been practiced, off and on, nationally since 1789 and became a national holiday in 1863 during the dark days of the…
How would you like to be really healthy, on top of your productivity game, and have less brain fog? Diet and exercise are important, but sleep is even more important and serves as a foundation upon which diet and exercise…
