Conversational Intelligence®


What if you could lead your organization to . . .

  • Improve sales, customer/client service, and patient care?
  • Make even better decisions?
  • Create shared success among team members?
  • Improve the quality of its culture?
  • Avoid unproductive conflict, chaos, and wasted resources?


What if your personal conversations helped you and others . . .

  • Experience meaningful, respectful relationships?
  • Clearly understand and be understood?
  • Connect deeply with one another?
  • Take conversations from the superficial to more meaningful?


True Course coaching will provide you and your organization with the knowledge, skill, and practical tools you need to elevate Conversational Intelligence®. This coaching and training is based in the most current research in neuroscience and social science.

To get to our next level of greatness depends on the quality of our culture, which depends on the quality of our
relationships, which depends on the quality of our conversations

Everything happens through conversation!
--Judith E. Glaser+


We’ll help you shift from conversations that trigger defensiveness and fear to conversations that build healthier organizational environments and healthier personal and working relationships.

You'll learn how to

  • Identify what to “say more of” and “say less of.”
  • Recognize and overcome conversational blind spots.
  • Become inclusive in your conversations versus exclusive.
  • Listen to connect vs. judge, confirm, criticize, or reject.
  • Collaborate to create “rules of engagement” which increase shared ownership and increased productivity of meetings.
  • Be more agile in your conversations.
  • Eliminate territorial attitudes and siloes.
  • Create a safe, transparent environment for conversations.
  • See the world through the eyes of another, staying open and non-judgmental.
  • “Double-click” to activate and explore insights, memories, and wisdom in conversations.
  • Tell the truth with candor and caring.
  • Identify reality gaps and test assumptions.
  • Ask great questions that are genuinely curious, focused on discovery, and seek answers you don’t currently have.
  • Share power through effective, trust-based collaboration.
  • Engage team members in strategizing and implementing for achieving corporate vision.
  • Be a change-leader by example.
  • Achieve more through personal and leadership transparency.
  • Increase motivation by creating and celebrating shared success.
  • Transform difficult conversations into vital, life-giving conversations.

How's your Conversational Intelligence® as a leader?


Contact us today to learn more about how you can engage True Course™ Conversational Intelligence® coaching to achieve the benefits you want.


Conversational Intelligence® is the intelligence hardwired into every human being to enable us to successfully navigate relationships with others. Through language and conversations, we learn to build trust, to bond, to grow, and build partnerships with each other to create and transform our societies. There is no more powerful skill hardwired into every human being than the wisdom of conversations.


Organizations that have used Conversational Intelligence® through the Creating WE Institute. Click here


Activating your hardwired ability for powerful and transformational conversations is one of the most important competencies of a leader. Knowing how to activate this ability will enable you to shape the mindsets and experiences people have at work by reducing fear and inner focus and creating cultures that facilitate enhanced sensitivity, mutual support, vital communication, and engagement in the strategy.


+ © 1986-2016 Benchmark Communications, Inc. Co-creating Conversations® The Creating WE Institute Conversational Intelligence® for Coaches

True Course Life and Leadership Development includes True Course Living, Learning, Leading, LLC and True Course Ministries, Inc. True Course Ministries, True Course Living, Learning, Leading; and True Course Life & Leadership Development are all registered trademarks.

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